Thank you for shopping at review-hunter.com! We strive to provide you with top-quality NFC review products that meet your needs and expectations. However, we understand that there may be instances where you need to return a product or seek a refund. Our Returns and Refunds Policy is designed to make the process as smooth and transparent as possible.

1. Returns

If you are not entirely satisfied with your purchase, we're here to help. You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Your item needs to have the receipt or proof of purchase. 

In the rare event that you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly. We offer replacements for damaged items with photo/video proof within 48 hours of delivery.

If you believe your Review Hunter product is faulty, please email us (support@review-hunter.com) first to help troubleshoot, sometimes the issue can be fixed by tweaking a few aspects of the programming or informing the user of proper scanning procedure.

For returns, please email support@review-hunter.com with the subject 'Returns' and include your order number, name, and the reason you wish to return.

Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations. We kindly request that you provide us with a tracking number or receipt upon shipment.

Please note that customers are responsible for shipping costs of returned items.

2. Refunds

When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund if the product is confirmed faulty. 

If the refund is approved, then it will be processed, and a credit will automatically be applied to customer's credit card or original payment method shortly after. It may take up to three business days for money to reflect in the account used.

If you have not yet received your refund, please first check your bank account again. Then, contact the issuer of your credit card, as there may be a delay before your refund is officially posted. Next, contact your bank. There is often a processing time before a refund is posted. If after taking all these steps, you still have not received your refund, please contact us at support@review-hunter.com.

3. Exchanges

We do not offer exchanges. If you wish to exchange an item, you will need to return the original item for a refund and place a new order. 

4. Sale Items

Only regular priced items may be refunded (if applicable), unfortunately sale items cannot be refunded.

5. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

6. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by email support@review-hunter.com.

7. Changes to This Policy

We reserve the right to update or change our Returns and Refunds Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.