Thank you for shopping at review-hunter.com! We want to make sure you receive your Review Hunter products in a timely and efficient manner. Please review our Shipping Policy to understand how shipping works for physical products.

1. Shipping Methods

We offer standard shipping for all orders within the United States. Our standard shipping is FREE for orders over $50 and typically takes 5-7 business days for delivery after the order has been processed. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or carrier issues.

2. Order Processing

Orders are typically processed and shipped within 1-2 business days after payment confirmation. Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to track the progress of your delivery.

3. Shipping Costs

FREE for orders over $50.

4. Shipping Address Accuracy

Please ensure that you provide accurate and complete shipping information during the checkout process. We are not responsible for orders that are lost or delayed due to incorrect shipping addresses provided by the customer.

5. Pre-Shipment Cancellation

Orders can be cancelled only before they are shipped. Once an order has been dispatched, it cannot be cancelled. To cancel an order, please contact us immediately at support@review-hunter.com.

6. Shipping Updates and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery on the carrier's website.

7. Shipping Delays

While we make every effort to ensure timely delivery of your orders, please note that shipping delays may occur occasionally due to factors beyond our control. If you experience any delays or issues with your shipment, please contact us at support@review-hunter.com, and we will assist you in resolving the issue.

8. Items Not Delivered

Reporting Non-Delivery:

If you suspect a failed delivery, such as an incorrect shipping address or a return-to-sender situation, it's important to notify us promptly. Please contact us within 48 hours of the expected delivery date with details of the issue and your order number. You can reach us at support@review-hunter.com. Failure to contact us within 48 hours will result in full responsibility for the non-delivery, and our services will be marked as fulfilled.

Resolution Process:

Upon receiving your report, we will promptly investigate the issue. Depending on the specifics of the situation, we may choose to reship the item if necessary, or provide you with specific instructions for reclaiming your package. Our goal is to ensure that you receive your order in a timely manner and to address any non-delivery issues efficiently.

9. Items Marked as Delivered

Verification of Delivery Claims:

If you report an item as not received, but the carrier has marked it as "Delivered," we recommend taking certain steps to verify the delivery status. Firstly, please thoroughly check your premises, including common areas, with neighbors, or any other possible locations where the package could have been left. Additionally, we advise you to contact the courier directly to gather more information about the delivery.

Limitation of Liability:

Please note that once a package has been marked as "Delivered" by the carrier, Review Hunter cannot be held responsible for any subsequent loss or theft of the package. The responsibility for securing the delivered item rests solely with the recipient. We recommend taking appropriate measures to ensure the safety and security of your delivered packages, such as providing delivery instructions or utilizing secure delivery locations when possible.