Returns & Refunds Policy
A clear guide to returns for our physical NFC/QR products and refund requests for Review Hunter PRO subscriptions.
From the date you receive your item, subject to the conditions below.
Provide photo or video proof within 48 hours of delivery to request a replacement.
Request a refund within the eligibility window described in the Software section.
Thank you for choosing Review Hunter. We want you to be confident when ordering our NFC review products or using our software. Please read the applicable section below before requesting a return or refund.
Returns for NFC & QR Products
1. Return eligibility
You have 30 days from the date you receive your item to request a return if you are not satisfied with your purchase. To qualify for a return, the item must:
- Be unused and in the same condition in which you received it.
- Be in its original packaging.
- Be accompanied by a receipt or other proof of purchase.
2. Damaged, defective, or non-working items
If you receive a damaged or defective item, please contact us immediately. We offer replacements for damaged items when you provide photo or video evidence within 48 hours after delivery.
If you believe your NFC/QR product is malfunctioning, email us first. Some issues can be resolved by reviewing the card configuration or using the proper NFC scanning procedure.
User-locked NFC chips: Some NFC chips can be permanently locked or password-protected. We do not offer refunds when a Review Hunter product becomes locked by the user.
3. How to request a return
Email support@lc.review-hunter.com with the subject “Returns”. Include your name, order number, and reason for returning the item.
Our team will provide instructions and tell you where to ship the returned goods. Please do not assume the company contact address is the return destination.
We strongly recommend obtaining proof of postage. Please share the tracking number or shipping receipt with us to help avoid lost-package disputes.
Customers are responsible for the cost of shipping returned items. Return shipping charges are not refundable.
4. Refund processing
Once a returned item is received and inspected, we will email you about the status of the refund. The published policy specifically provides for refund notification when the product is confirmed to be faulty.
When a refund is approved, it will be issued to the original payment method or credit card. It may take up to three business days for the funds to appear, depending on payment processing.
If your refund has not arrived, first recheck your bank account, then contact your card issuer and bank because posting may take additional processing time. If you still have not received it, contact support@lc.review-hunter.com.
5. Exchanges
We do not offer direct exchanges. To get a different item, return the original item under the applicable return conditions and place a new order.
6. Sale items
Under the published policy, only regular-priced items are eligible for refunds where applicable; sale items are not refundable, except where applicable law requires otherwise.
7. Shipping costs
Customers pay for return shipping. Shipping charges are nonrefundable, except where applicable law requires otherwise.
Review Hunter PRO Subscription Refunds
Review Hunter's published PRO subscription refund policy provides an opportunity to request a full refund of your first subscription charge during the applicable introductory eligibility period.
Refund request window: Contact support@lc.review-hunter.com within 7 days of your subscription start date to request a refund. The published policy also states that you are eligible for a full refund within 7 days of your first subscription charge, or 7 days after your 14-day free trial has ended, when that trial applies to your subscription.
The trial reference describes the currently published policy; the availability of any trial offer depends on the terms presented when you subscribe. If you have questions about your subscription's eligibility window, please contact us with your subscription email and relevant billing details.
This software refund provision concerns the initial PRO subscription payment. It does not establish an automatic refund right for every subsequent renewal.
Changes to This Policy
We reserve the right to update or change this Returns and Refunds Policy. Changes will be posted on this page, and the last-updated date will be revised accordingly. Purchases are also subject to applicable law and any purchase-specific terms disclosed at checkout.
By purchasing Review Hunter products or subscriptions, you agree to the applicable purchase and refund terms, subject to your non-waivable rights under law.
Contact Us
If you have questions about a return, a faulty NFC product, or a PRO subscription refund, please email our support team. Include enough information for us to locate your order or subscription.
2348 83rd St, Apt 3
Brooklyn, NY 11214
United States
Customer support: support@lc.review-hunter.com
Website: store.review-hunter.com